Coastal Auto Shipping is a licensed and insured vehicle transport company dedicated to providing impeccable car shipping services. Our mission is to ensure that every vehicle is delivered safely and securely, catering especially to military personnel and students who often require reliable and timely transport solutions. With a strong focus on customer satisfaction and a commitment to integrity and passion, Coastal Auto Shipping strives to make every shipping experience seamless and stress-free.
Our services include car shipping using the Ports of San Juan, Jacksonville and Eddystone. We proudly offer customers easy, safe and affordable transport services. Personalizing any shipment option to fit the needs of customers like students or Military personnel on Permanent Change of Station. We provide expert car shipping advice on the entire process from sailing coordination to all validation and documentation requirements. We offer frequent sailings from each of the major ports with weekly and bi-weekly services, accommodating any schedule desired, to minimize unwanted expenses like hotel stays or car rentals.
SHIPPING A CAR TO OR FROM PUERTO RICO?
© 2024 Coastal Auto Shipping. All Rights Reserved.
Had recently booked transport for my car from FL to GA with another transport company. They got my deposit and skipped town without a notice.
I called Coastal and spoke with Alex Duran. I told him I was in a hurry. Alex was able to land me a carrier within a couple of hours to pick my car up the
OVERALL, GREAT EXPERIENCE
Max B.
Cumming, GA
I moved to California from Hawaii, and the cost of shipping cars is insane. Luckily came across this company who saved me $300 to ship my car who are contracted with Matson. Not only was the price amazing, but the customer service was also top notch. Gerson, was of so much help and responds immediately with any questions or concerns. My car won’t be here for another week but its never too soon to place in a great review. Mahalo Gerson and Coastal Auto Shipping for assisting me with my move.
MOVED TO CALIFORNIA FROM HAWAII
Cashley R.
Honolulu, HI
Many thanks to Gerson! I have used him twice in the past 6 months shipping vehicles from Indiana to the island of Kauai. He made the process very smooth, and anytime we have needed him, he is there immediately, nights and weekends even. If you are looking for the best prices in auto shipment and someone doing the job right, call Gerson! His customer service is spot on:-)
MANY THANKS !
Jess S.
Lihue, HI
Alex and all the staff at Coastal Auto Shipping made my move to Hawaii seamless. Alex walked me through the entire process and kept me well informed of the status. My car arrived on Maui in perfect condition and in record time. I will most definitely recommend them in the future!
MY MOVE TO HAWAII WAS SEAMLESS
Jamie L.
Costa Mesa, CA
Gerson was really helpful and offered the best price for shipping a car from Long Beach, CA to Honolulu, HI. Kept us informed throughout the process. I usually don’t give reviews but felt it necessary to offset the loco who gave 1 star review and wrote the manifesto below about her uncle.
OFFERED THE BEST PRICE
Ed B.
Laguna Niguel, CA
Coastal Auto Shipping comes through again! I have used Mr. Duran’s service on all my eBay car purchases! He and his staff are wonderful, and very professional. My car arrived the next day! Wow!!! Coastal Auto Shipping always exceeds my expectations! Ship with confidence! Great job Alex!
BMW 745I LUXURY TRANSPORT
Edwin R.
Miami,Fl
CAR SHIPPING PUERTO RICO TO & FROM THE US
Coastal Auto Shipping is the leading provider of
Puerto Rico Services to ship a car to and from
the Islands.
Puerto Rico to & from US
20 Years
of Shipping Experience
Fully Insured
Transportation
24/7
Customer Support
136k+
Satisfied Customers
This place is the BEST!!! Do not use
anyone else for shipping your vehicle.
Anastasia B.
I will use there service again and
again! Top shelf all the way!
Herman R.
I would highly recommend this
company if you are looking to ship
your car overseas!
Leilani
AUTO SHIPPING SERVICES TO AND FROM PUERTO RICO:
Coastal Auto Shipping offers specialized vehicle transport services to and from Puerto Rico, ensuring a seamless and reliable experience for all customers. Utilizing advanced logistics and a network of trusted carriers, our company provides efficient and secure transportation for cars, trucks, and other vehicles.
When transporting a car to Puerto Rico from the mainland United States, we will ship your car to the Port of San Juan, PR. You will take your own personal vehicle to the port of either Eddystone, Pennsylvania or Jacksonville, Florida and pick up the vehicle at the final destination in San Juan, Puerto Rico.
If leaving the Island of Puerto Rico and heading back to the mainland, we can ship your car to either the port of Jacksonville, Florida or the port of Eddystone, Pennsylvania. Transit times will vary depending on the booking date. Look Below for Rules and Regulations.
PORT TO PORT SERVICE
Car shipping from Puerto Rico to the mainland is now easier than ever. After following all requirements you will drop off your car from the port of San Juan. After the vehicle is loaded in the belly of the ship (Not Exposed To Elements). The vessel departs to the mainland ports Jacksonville, Florida or Eddystone, Pennsylvania.
Once the vessel arrives in the mainland port destined to, we assign a car transport carrier for pick up. The transporter will pick up your vehicle on a Multiple Car Hauler from the port and take the vehicle to a destination address provided when the order was processed. Transit times will vary depending on the date of booking and the destination for delivery. Look Below for Rules and Regulations.
PORT TO DOOR SERVICE
WE DELIVER TO & FROM MAINLAND
SHIPPING A CAR TO PUERTO RICO
Coastal Auto Shipping provides Puerto Rico Car Transport from almost all cities in the United States.However there are two major ports on the mainland to choose from Eddystone, PA and Jacksonville, FL, if you’re looking to drop off yourself. Standard documents will be required including Proof of Ownership and proper identification. Please keep in mind Import Tax fees, SURI, are separate from the car transport rate.
Want to save the drive to the Ports? We can help coordinate a vehicle pick up from any location in the United States. Depending on the type of vehicle we have options to accommodate your shipment requirements. Puerto Rico Car Transport rates will vary depending on your vehicle’s size and pick up location. Standard shipping rates will not apply if any vehicle surpasses the dimensions of 21’8″Lx8′Wx7′H, or vehicles with built-in accommodations for cooking or sleeping.
Coastal Auto Shipping provides car shipping from Hawaii to almost all mainland locations. Looking to drop off yourself? There are four ports in Hawaii to choose from Honolulu, Hilo , Kahului and Nawiliwili. Discounted rates will not apply if any vehicle surpasses the dimensions of 21’8″Lx8′Wx7′H, or vehicles with built-in accommodations for cooking or sleeping.
Nationwide vehicle delivery can be accommodated to transport your car from any Port on the mainland but, unfortunately transport cannot be provided on the Hawaii Islands. Mainland transport rates will depend on your vehicle’s size and the delivery location.
SHIPPING A CAR FROM PUERTO RICO
GET YOUR FREE QUOTE
IN OUR INSTANT SHIPPING CALCULATOR
TESTIMONIALS
Our customers are delighted with our service.
PEOPLE TRUST OUR RELIABILITY
We will guide you on your vehicle transport service from start to finish making any move stress free.
Car shipping to Puerto Rico from the mainland is now easier than ever. We pick up from the address provided when the order was reserved. The vehicle will be loaded on a transport Carrier and transported to the port of departure on the East Coast. It can either be Eddstone, Pennsylvania or Jacksonville, Florida depending on pick up address.
Once the vehicle is dropped off and loaded in the belly of the ship (Not Exposed To Elements). Your car will ship to the port of San Juan, Puerto Rico. Where you must pick up your car at the port. Transit times will vary depending on the address of pick up. Proper identification must be provided when picking up the vehicle. Look Below for Rules and Regulations.
DOOR TO PORT SERVICE
Coastal Auto Shipping proudly offers door-to-door service, ensuring maximum convenience and peace of mind for our customers. This premium service means that we handle every aspect of your vehicle’s transportation, from picking it up at your specified location to delivering it directly to your destination. Our professional team coordinates every detail, so you don’t have to worry about navigating terminals or dealing with the complexities of vehicle drop-off and pick-up points. This personalized approach guarantees a hassle-free experience, allowing you to focus on other important aspects of your move or travel plans.
DOOR TO DOOR SERVICE
When it comes to transporting your vehicle, Coastal Auto Shipping provides both open and enclosed transport options to suit your specific needs. Open transport is the more economical choice, where vehicles are loaded onto an open carrier, exposing them to the elements but offering a budget-friendly solution. This method is ideal for standard vehicles and is the most commonly used option.
On the other hand, enclosed transport offers superior protection by placing vehicles inside a fully enclosed trailer, shielding them from weather, road debris, and potential damage. This premium service is perfect for high-value, classic, or luxury vehicles that require extra care during transit.
By offering both options, Coastal Auto Shipping ensures that every customer can choose the best method for their vehicle and budget when selecting our international auto shipping services.
OPEN VS. ENCLOSED TRANSPORT OPTIONS
Contract Terms and Liability Disclaimer
Transportation Arrangements and Delivery:
Coastal Auto Shipping LLC (“CAS LLC”) agrees to facilitate the transportation of vehicle(s) or items (“the Goods”) as per the service quotation provided to the customer (“Customer”). The scheduled pick-up and delivery dates are estimates based on the carrier’s availability, operational limitations, and external factors such as weather or traffic conditions. While CAS LLC will make reasonable efforts to adhere to the provided dates, any changes, delays, or rescheduling caused by factors beyond human control, including but not limited to road conditions, natural disasters, or logistical issues, are not the responsibility of CAS LLC.
Once the pick-up of the Goods is confirmed with a reliable carrier, CAS LLC considers its obligation under the service agreement partially fulfilled. CAS LLC’s responsibility is deemed complete once the Goods are delivered to the designated destination address provided by the Customer. Any subsequent handling or transportation beyond the initial delivery point is not covered under this agreement.
Liability for Damages:
The carrier assumes liability for damages to the Goods only when such damages are directly caused by the carrier’s negligence or failure to meet industry standards. The Customer acknowledges and agrees that CAS LLC and its designated carriers will not be responsible for any damages occurring to the Goods during transport unless such damages are a direct result of carrier negligence.
The Customer is solely responsible for ensuring that all vehicles or items are clear of personal belongings prior to pick-up. CAS LLC and the carrier are not responsible for any personal property left inside the vehicle, nor will they transport items that are considered hazardous, illegal, or prohibited. This includes, but is not limited to, explosives, firearms, narcotics, pets, and illegal substances. For international shipments, the transportation of personal items is strictly prohibited by law, and any such items found within the vehicle will be confiscated and removed at the Customer’s expense.
Auto Rentals and Unforeseen Delays:
In the event of unforeseen delays caused by accidents, natural disasters, inclement weather, strikes, civil disturbances, or other acts of God, CAS LLC assumes no responsibility for any costs or expenses incurred by the Customer related to auto rentals, alternative transportation arrangements, or any other inconveniences caused by such delays. The Customer is advised to make their own arrangements for such situations.
Reposting and Additional Fees:
If the vehicle or Goods are unavailable for pick-up at the scheduled time or if the vehicle is relocated or cannot be picked up for any reason upon the carrier’s arrival, CAS LLC reserves the right to charge a reposting fee of $150. This fee will be added to the total cost of the transport and the dispatch department will initiate a new scheduling process. If the Customer is unavailable or fails to meet the carrier at the scheduled pick-up location, the Customer must designate a representative aged 18 years or older to be present. Failure to do so may result in additional fees.
Exclusions for Mechanical Damages:
The carrier is not liable for damages resulting from pre-existing mechanical failures or conditions, including but not limited to engine freezing, fluid leaks, issues with the vehicle’s cooling system, batteries, exhaust components, or transmission failures. Additionally, the carrier is not responsible for damages to the vehicle’s exhaust system, mufflers, tailpipes, transmission, airbags, or any computerized or electronic components that are not directly related to the vehicle’s ability to be transported. The Customer is encouraged to ensure that the vehicle is in good working condition prior to transport to avoid such issues.
Carrier’s Insurance and Claims Process:
The assigned carrier maintains primary insurance coverage for the vehicle or Goods during transit. The carrier’s insurance typically covers up to $750,000 for public liability and property damage. However, the Customer acknowledges that the carrier’s insurance coverage is subject to the terms and limitations of the insurance policy.
In the event of damage to the Goods, the Customer must file a claim directly with the carrier, providing a written report within 24 hours of delivery. The claim must be supported by the Bill of Lading, which should detail the condition of the Goods at the time of pick-up. If no damage is noted on the Bill of Lading, the vehicle is presumed to have been received in satisfactory condition, and CAS LLC and the carrier will not be held liable for any subsequent damages. Legal action may not be initiated against CAS LLC for damages under any circumstances.
International Shipments and Ocean Freight:
For international shipments, CAS LLC does not include ocean freight insurance within the standard service agreement. However, optional freight insurance may be available for purchase at a rate not exceeding 2% of the vehicle’s value. The Customer must request and confirm this insurance in writing prior to shipping.
In addition, CAS LLC will not be liable for any customs-related fees, import taxes, or storage charges that may arise after the vehicle has arrived at the destination port. Once the Goods arrive at the destination port, the service agreement between CAS LLC and the Customer is considered fulfilled, and any further obligations related to the shipment, including but not limited to customs clearance, are the responsibility of the Customer.
Refusal of Service:
CAS LLC reserves the right to refuse service to any individual or entity that violates any terms and conditions outlined in this agreement or engages in any conduct that is abusive, harassing, or disruptive to CAS LLC or its staff. In such cases, CAS LLC may cancel the order and charge an administrative fee. If CAS LLC has already initiated any work or preparations for transport, these administrative fees will be non-refundable.
Refund and Cancellation Policy:
If the Customer’s vehicle is not picked up within 30 days of the originally scheduled pick-up date, the Customer is entitled to a full refund of the broker fee. Refunds will be processed within 10 business days from the cancellation date. However, if the Customer disputes any charges or initiates a chargeback, a $45 fee will be charged to cover the associated costs. All cancellations must be made in writing via email, and must be submitted at least two weeks prior to the scheduled pick-up date to be eligible for a refund. Cancellations are subject to the policies outlined on our website.
Cancellation & Refund Procedures:
To cancel an order, the Customer must send a written notice to CAS LLC via email at [email protected] at least two weeks before the originally scheduled pick-up date. Any cancellations made outside of this period may result in a partial or no refund. The full details of our cancellation and refund policy, including applicable fees, can be found under the “Refund Policy” section of our website.
Licensing Information:
Coastal Auto Shipping LLC is a registered transportation broker with the U.S. Department of Transportation, holding License Number DOT2557950 and MC Number MC889311. CAS LLC adheres to all applicable federal and state transportation laws and regulations.
Privacy Policy
Effective Date: 12/03/2024
At Coastal Auto Shipping, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.coastalautoshipping.com or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
By using our website and services, you agree to the practices described in this policy. If you do not agree with this policy, please do not use our services.
Information We Collect
We collect both personal and non-personal information in order to provide and improve our services. The types of information we collect are outlined below.
Personal Information
Personal information is data that can identify you directly or indirectly. We collect personal information from you when you:
- Register or create an account on our website
- Request a quote, consultation, or customer support
- Place an order or make a transaction
- Subscribe to our newsletters, marketing communications, or promotions
- Contact us via email, live chat, or phone
- Participate in surveys, contests, or market research
The personal information we may collect includes:
- Contact Information: Name, email address, phone number, physical address
- Payment Information: Billing address, credit/debit card numbers (processed securely by third-party payment processors)
- Account Information: Username, password, user preferences
- Communication Information: Any content of messages, requests, or feedback you provide to us
- Demographic Information: Age, gender, interests, or preferences (if voluntarily provided)
- Other Information: Any other details you provide voluntarily in your interactions with us
- Non-Personal Information
Non-personal information does not directly identify you and is typically collected automatically when you visit our website. This includes:
- Device and Browser Information: Type of device (e.g., mobile, desktop), browser type and version, operating system, screen resolution
- Usage Data: Pages viewed, time spent on each page, clickstream data, and other behavioral data (e.g., interaction with links, forms, or ads)
- IP Address: The IP address from which you access our website or services
- Location Information: Geolocation data if location services are enabled on your device
- Cookies and Tracking Technologies: Data collected via cookies, web beacons, and similar technologies (explained in detail below)
We may also use third-party tools such as Google Analytics to collect and analyze this non-personal data.
How We Use Your Information
We use the information we collect for various purposes, including the following:
Providing and Improving Services
- Account Creation and Management: To create and maintain your account, process transactions, and deliver the services you request.
- Customer Support: To respond to inquiries, provide technical support, troubleshoot issues, and improve your experience with us.
- Product and Service Enhancements: To improve the functionality, performance, and content of our website, products, and services.
Communication
- Service Updates and Notifications: To send you important information regarding your account or services, including order confirmations, status updates, and other operational communications.
- Marketing and Promotional Communications: With your consent (where required by law), we may send promotional emails, newsletters, offers, and surveys. You can unsubscribe from these emails at any time by following the instructions in the email or contacting us directly.
Customization and Personalization
- To customize your user experience on our website, such as showing relevant content, advertisements, or recommendations based on your preferences, browsing history, and interactions.
Legal Compliance and Risk Management
- To comply with applicable laws and regulations, prevent fraud, enforce our terms of service, and protect our business and customers.
Security
- To detect, prevent, and mitigate any fraudulent activity, security breaches, or illegal activities, and to protect the integrity of our website and services.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience, analyze trends, and collect information about how you interact with our website. Cookies are small files stored on your device that allow us to remember your preferences and improve your browsing experience.
Types of Cookies We Use
- Strictly Necessary Cookies: These are essential for the operation of our website and enable features like logging in, processing payments, and navigating through the site.
- Performance and Analytics Cookies: These cookies help us understand how visitors use our website, including what pages are viewed most frequently. These cookies do not collect personally identifiable information but help us analyze trends.
- Functionality Cookies: These cookies allow our website to remember your preferences, such as language selection and user settings.
- Advertising and Targeting Cookies: These cookies track your browsing habits across websites to deliver targeted ads and promotions. We may also use these cookies for retargeting and remarketing purposes.
You can control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies, but please note that doing so may affect your experience on our website.
How We Protect Your Information
We are committed to ensuring that your personal information is secure. We use a variety of security measures to protect your data from unauthorized access, alteration, disclosure, or destruction, including:
- Encryption: We encrypt sensitive data such as payment information to protect it during transmission.
- Secure Servers: Our website is hosted on secure servers with firewalls and other security protocols in place.
- Access Control: We restrict access to personal information to employees, contractors, and agents who need the information to perform their job functions.
However, please be aware that no method of data transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your data.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your personal data in the following circumstances:
Service Providers
We may share your information with third-party service providers who help us operate our website and provide our services. These include:
- Hosting providers
- Email marketing and communications services
- Analytics providers (e.g., Google Analytics)
- Customer support services
These third parties are contractually obligated to protect your data and only use it for the purpose of providing services to us.
Legal Compliance
We may disclose your personal information if required by law, such as in response to a subpoena, court order, or government request, or if we believe disclosure is necessary to protect our rights, investigate fraud, or ensure the safety of our users.
Business Transactions
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner as part of the transaction. We will notify you of any such change in ownership and update this Privacy Policy accordingly.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
- To provide the services you request
- To comply with legal obligations
- For business analysis and improvement
If you wish to delete your personal data or request that we stop using it for certain purposes, you can contact us as described below. However, we may retain certain information for legal, accounting, or fraud prevention purposes.
Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal data in certain situations, including for marketing purposes.
- Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.
- Withdraw Consent: If we process your data based on consent, you can withdraw your consent at any time.
SMS and Email Opt-Out
- Email: You can opt-out of receiving marketing and promotional emails by clicking the “unsubscribe” link included in each email or by sending a request to [email protected]. You will continue to receive transactional emails, such as order confirmations and account-related communications.
- SMS: If you have opted in to receive SMS messages from us, you can opt-out at any time by replying with the word “STOP” to any SMS message, or by contacting us at [email protected]. You will no longer receive marketing SMS messages, but you may still receive important account-related messages.
To exercise any of these rights, please contact us at [email protected].
Third-Party Websites
Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before submitting any personal data.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal data from a child, we will take steps to delete such data immediately
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by updating the “Effective Date” at the top of this page or by sending a notice to the email address associated with your account. We encourage you to periodically review this policy to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:
Coastal Auto Shipping
8600 NW S River Drive Medley, FL 33166
Email: [email protected]
Phone: 866-708-5398
By using our services and website, you acknowledge that you have read and understood this Privacy Policy.
This updated version is crafted to ensure compliance with Florida’s consumer protection and privacy laws, such as the Florida Consumer Privacy Act, and includes rights to access, deletion, and opt-out for marketing communications.